Intranet Applications

Citroen After-Sales Incentive

When Citroen wanted an intranet application to support their innovative new after-sales incentive scheme, they turned to Judd Associates for expert web development.

Often, too much emphasis is put on sales incentive schemes, but of course, excellent after-sales service increases the likelihood of a further sale when the customer buys their next car.

Understanding this, Citroen launched an innovative and engaging after-sales incentive scheme, designed to reward dealerships and employees who demonstrated excellence in after-sales service.

Citroen needed a robust, reliable web application to support this exciting initiative, to:

• promote the scheme to thousands of employees in the UK
• calculate rewards due based on raw data supplied in Excel format by some 250 dealerships

Judd Associates provided consultancy to Citroen to develop a functionality brief, then built the application using PHP programming and a MySQL database.

The application has been a huge success, facilitating improved service standards, and improving the chances of repeat business, within the Citroen dealership network.

" ... talented, clever, ingenious and very helpful throughout this project."

DIRECTOR – CITROEN CARS UK

National Trust

The National Trust is one of Britain’s best loved organisations. Judd Associates built a site for the Trust’s intranet to facilitate communication, collaboration and innovation amongst employees.

The National Trust employs thousands of paid staff and volunteers across the length and breadth of England, Wales and Northern Ireland. Improved communication, idea generation and knowledge sharing amongst its valued staff were key objectives.

Judd Associates created an exciting and innovative website for the Trust’s intranet which brings people together across a wide geographic area. Staff are able to share ideas and inspirations with their colleagues, send online “well done” cards and nominate colleagues for a “job well done”. The site also features videos of pioneering employees and useful links to other intranet sites.

Enabled by Judd Associates expert and innovative approach the web has proved to be the perfect channel for The National Trust to reach out to its staff.

“ ... they understood and guided us to a superb outcome.”

DIRECTOR - NATIONAL TRUST

AXA

AXA rely on their intranet service to deliver immediate information direct to their internal audience. Judd Associates are able to provide that all-important creative link and consistently over-deliver in both creative exploration and technical ingenuity. We make technology work and are delighted to be able to help our AXA colleagues.

In common with other companies in financial services, AXA communicates more and more with its customers by email.

Judd Associates have built a number of AXA-branded email designs to integrate with AXA’s customer relationship management system.

We have also designed advertising banners for AXA’s intranet, to promote employee initiatives within the organisation.